If you’re considering ponying up for Amazon Prime, don’t. It’s a waste of money and a complete rip-off. Early yesterday morning I ordered two textbooks that I needed immediately for my thesis research and ponied up the extra $4.95 a book for Saturday delivery. Today I get an email saying that they shipped today and I’ll get them on Monday.
What the hell? If I didn’t need them on Saturday, I wouldn’t have ordered them for Saturday delivery.
Amazon.com has clearly grown to the point where they no longer feel obligated to deliver anything approximating even decent customer service. This is a clear message that they don’t need our money. From here on out, I’m using Powell’s.
Storyteller, scholar, consultant. Loving son, husband and father. Kindhearted mischief-maker.
I'm the Director of the Games and Simulation program at Miami University in Ohio, where I am also an Assistant Professor in the College of Creative Arts' Emerging Technology in Business and Design department. I'm also the director of Miami's Worldbuilding and Narrative Design Research Laboratory (WNDRLab). I have a Master's in Comparative Media Studies from MIT and a PhD in Media Arts and Practices from the University of Southern California.
In past lives I've been the lead Narrative Producer for Microsoft Studios and cofounder of its Narrative Design team, working on projects like Hololens, Quantum Break and new IP incubation; in a "future of media" think tank for Microsoft's CXO/CTO and its Chief Software Architect; the Creative Director for the University of Southern California's World Building Media Lab and the Technical Director, Creative Director and a Research Fellow for USC's Annenberg Innovation Lab; a Visiting Assistant Professor at Whittier College and director of its Whittier Other Worlds Laboratory (WOWLab); the Communications Director and a researcher for the Singapore-MIT GAMBIT Game Lab; a founding member of the Convergence Culture Consortium at MIT (now The Futures of Entertainment); a magazine editor; and a award-winning short film producer. more »
The opinions put forward in this blog are mine alone, and do not reflect the opinions of my employers.
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