In William Gibson’s new book, Pattern Recognition, his main character works as a consultant for whether or not a new brand will work. The basis for her skill in this strange designomancy is a form of allergy, where she has strong panic attacks when she encounters an overblown brand such as the Michelin man.
I’m beginning to think I have the same allergy to bad software. Like QuickBooks. Which I’m discovering is infinitely more evil than I’d suspected, in part because I started poking around quickbooks.com and in part because I found their main competitor, MYOB AccountEdge. MYOB offers Vcard support — which means that you can drag and drop your contact list from Entourage straight into MYOB and have it prepopulate your contacts there — and allows exporting of invoices either to HTML or as emails to said clients, which is huge. However, all my attempts to get my invoices ready on either program ran into huge bugs. For starters, QuickBooks’ claim to support “easily customizable” invoices is bullshit — you can only import a logo as a PICT file, which is so antiquated it’s not even funny and isn’t even really the proper format for such a thing anyway. (Ever heard of an EPS, or even an Illustrator file, you jerks?) Further, while they claim you can change the fonts, you can only change the fonts of the data in the boxes, not the labels for the boxes themselves. This is utterly moronic. Oh, and MYOB? All my attempts this morning to export PDFs resulted in blank files. I don’t get it.
Bonus suckage: I mentioned meandering around QuickBooks.com. There, and only there, did I discover the services they’re marketing to Windows QuickBooks users. Online billing! Merchant accounts! There they are! But, oh, wait, what’s this? You have to pay extra for them? And you can’t tie an external pre-existing merchant account into QuickBooks, you have to use theirs? Why, I do believe that’s the sweet perfume of utter horse crap I smell emanating from this product…
I’m beginning to think my next “Fixing” essay is going to outline what all a small business really needs in its accounting and tracking software. There’s definitely a market out there for a QuickBooks killer, believe you me. And it wouldn’t take much.
Storyteller, scholar, consultant. Loving son, husband and father. Kindhearted mischief-maker.
I'm the Director of the Games and Simulation program at Miami University in Ohio, where I am also an Assistant Professor in the College of Creative Arts' Emerging Technology in Business and Design department. I'm also the director of Miami's Worldbuilding and Narrative Design Research Laboratory (WNDRLab). I have a Master's in Comparative Media Studies from MIT and a PhD in Media Arts and Practices from the University of Southern California.
In past lives I've been the lead Narrative Producer for Microsoft Studios and cofounder of its Narrative Design team, working on projects like Hololens, Quantum Break and new IP incubation; in a "future of media" think tank for Microsoft's CXO/CTO and its Chief Software Architect; the Creative Director for the University of Southern California's World Building Media Lab and the Technical Director, Creative Director and a Research Fellow for USC's Annenberg Innovation Lab; a Visiting Assistant Professor at Whittier College and director of its Whittier Other Worlds Laboratory (WOWLab); the Communications Director and a researcher for the Singapore-MIT GAMBIT Game Lab; a founding member of the Convergence Culture Consortium at MIT (now The Futures of Entertainment); a magazine editor; and a award-winning short film producer. more »
The opinions put forward in this blog are mine alone, and do not reflect the opinions of my employers.
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