Isn’t it funny how computers will decide to curl up their toes and die at the most inopportune moments? And by funny, I don’t mean Abbott-and-Costello funny, I mean tear-my-hair-out-and-gouge-out-my-eyes funny. That kind of funny.
For some reason, Magellan (my G5) has decided to pop up a “Connect to the file server” dialog whenever I attempt to open a new window. I suspect I know why it’s doing it assuming that most of the time I would be working with my laptop close at hand, I set a few of my most-used folders from Copernicus/Constantine (my laptop has been having an identity crisis latelY) into the ‘bookmarked’ area at the left side of the file browser window. Alas! Now, for some uncomprehensible reason, even when the laptop is sitting beside it and happily waiting with open arms for a connection, the machine chokes and dies with the eternal spinning beachball of death. This makes no sense to me, and this is so not the time for this.
Further, as per Murphy’s law, the forums at apple.com are offline, which is horrible because that’s where most of the Really Good Support is to be found. Person X will post something saying, “Allo, I have Problem Y,” and Support Person Z will pop up and say, “Ah, there’s no trouble, try Solution Z+1”, and a good chunk of the time, everything’s nice and sorted out. Now that they’re gone, it’s become pretty clear how anemic the Support page at Apple has truly become. Gone are the halycon days of til.info.apple.com, the Tech Info Library which used to be such a wonderful resource. Now I’m left sitting here, fuming and scowling and waiting for the reboot that never comes while the damn beachball of death spins on, and wondering whether the Apple people are scrambling to get the Discussions back online because it looks really pretty awful for anyone considering buying a Mac for Christmas to be unable to get any real substantive support, or if perhaps this whole thing isn’t some Orwellian, Machiavellian scheme to make it seem like Macs have no problems at all.
My family, for example, was seriously considering investing in a new iMac to get some family members sans email online. At the moment, I think I’d recommend buying a nice toaster oven instead.
Fie, robots! Fie!
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Storyteller, scholar, consultant. Loving son, husband and father. Kindhearted mischief-maker.
I'm the Director of the Games and Simulation program at Miami University in Ohio, where I am also an Assistant Professor in the College of Creative Arts' Emerging Technology in Business and Design department. I'm also the director of Miami's Worldbuilding and Narrative Design Research Laboratory (WNDRLab). I have a Master's in Comparative Media Studies from MIT and a PhD in Media Arts and Practices from the University of Southern California.
In past lives I've been the lead Narrative Producer for Microsoft Studios and cofounder of its Narrative Design team, working on projects like Hololens, Quantum Break and new IP incubation; in a "future of media" think tank for Microsoft's CXO/CTO and its Chief Software Architect; the Creative Director for the University of Southern California's World Building Media Lab and the Technical Director, Creative Director and a Research Fellow for USC's Annenberg Innovation Lab; a Visiting Assistant Professor at Whittier College and director of its Whittier Other Worlds Laboratory (WOWLab); the Communications Director and a researcher for the Singapore-MIT GAMBIT Game Lab; a founding member of the Convergence Culture Consortium at MIT (now The Futures of Entertainment); a magazine editor; and a award-winning short film producer. more »
The opinions put forward in this blog are mine alone, and do not reflect the opinions of my employers.
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